Account & Data Deletion
You can request deletion of your Whot Nation account and associated data at any time, using either method below.
Option 1: Delete your account in the app
- Open the Whot Nation app and sign in
- Go to Profile, click on Settings & Support, then go to the bottom and click on Delete Account.
- Confirm deletion when prompted
Option 2: Request deletion by email
If you no longer have access to the app, email support@whotnation.com.ng from the email address associated with your account, with the subject line "Account Deletion Request", and we will process your request within [FILL IN TIMEFRAME, e.g. 7 business days].
What Gets Deleted
When your account is deleted, we permanently remove:
- Your profile and account credentials
- Your gameplay history and statistics
- Your device tokens used for notifications
What May Be Retained
We may retain certain data where required by law or legitimate business need, such as:
- Transaction records related to deposits/withdrawals, for financial recordkeeping and fraud prevention.
- Records needed to resolve open disputes or investigations
Any retained data is kept only as long as necessary and is not used for any other purpose.
Contact
Questions about this process: suport@whotnation.com.ng